以下哪一项是客房部文员的工作职责与工作内容？

A.We do different shifts.I’m always busy.I make or change the bed, dust the furniture, sweep or clean the floor and replace the towels.

B. I’ve been working in the hotel business for 12 years.I’m in charge of all housekeeping functions.I hire, train and supervise all housekeeping workers.

C.I should answer phone calls within 3 rings 5 seconds.I’m responsible for the services requested by guests, delivering supplies and so on. It’s always nice to have some feedback. I’m a housekeeping clerk.

D.I’m a PA cleaner. I speak little English. I clean the public rooms, lounges, corridors, halls, public washrooms. It’s really hard work. I like my job.

正确答案：I should answer phone calls within 3 rings 5 seconds.I’m responsible for the services requested by guests, delivering supplies and so on. It’s always nice to have some feedback. I’m a housekeeping clerk.