我的答案：C

3、Some people will misunderstand your ______ and unless you do it in the non-threatening way.

A、intention

B、intend

C、attention

D、goal

我的答案：A

4、Her outfit was smart but not too ______.

A、dressed

B、dressy

C、dressing

D、fashion

我的答案：B

5、A time management matrix can be divided into ______ parts.

A、two

B、three

C、four

D、five

我的答案：C

6、To show your friendliness and willingness to share is much more important than to _________.

A、show about

B、show around

C、show off

D、show yourself

我的答案：C

7、When serving tea for the guests, it should be paid attention to:Tea should be_____.

A、be full

B、not be full

C、half

D、empty

我的答案：B

8、Memos are _____ and _______.

A、concise and to-the-point

B、long and to-the-point

C、short and to-the-point

D、clear and to-the-point

我的答案：C

9、An email is sent and replied in the form of a ______ .

A、letter

B、card

C、note

D、message

我的答案：A

10、A notice is a written in order to ______ people about an event or an activity.

A、inform

B、blame

C、reward

D、warn

我的答案：A

第三章测试

1、Which one is not proper for a formal pick-up service at the airport?

A、You may prepare a placard .

B、Check the flight No. in advance.

C、You may wear as usual.

D、Arrive at the airport early.

我的答案：C

2、Which one is not correct when making a reservation?

A、You may clear about the date and time.

B、It is not necessary to know the reservationist’s name and the contact information.

C、For how many people may be told.

D、It is necessary to confirm the reserving information.

我的答案：B

3、What does “minimum charge” mean?

A、最高消费

B、合理消费

C、额外费用

D、最低消费

我的答案：D

4、What does “check in” mean here?

A、登记入住

B、办理登机手续

C、报到

D、托运（行李）

我的答案：B

5、What topic is not suitable in get-together chatting?

A、Gossip

B、Hobbies

C、TV serial

D、Weather

我的答案：A

6、Your invitation letter must contain__________?

A、event

B、time

C、place

D、Wechat number

我的答案：D

7、Which of the following address is polite when you want to be be served?