智慧树知到《邮轮服务英语》章节测试答案

第一章单元测试

1、In the dialogue， where does guest prefer？

A.Sit at the table

B.sit at the bar

C.beside the women

D.do not mention

正确答案：Sit at the table

2、There are eight distinct neighborhoods on Oasis of the Seas each offering its own distinct experience.。

A.正确

B.错误

正确答案：错误

3、The kids under 6 love to take part in the award-winning Adventure Ocean Youth Program.。

A.正确

B.错误

正确答案：错误

4、Where will the staff collect all the passengers’ passports？

A.At the gym

B.At the embarkation Counter

C.At the gangway

D.At the harbor terminal

正确答案：At the embarkation Counter

5、If a passenger takes some valuable goods， he or she should declare to avoid imposing tariffs when return from abroaD.。

A.正确

B.错误

正确答案：正确

6、What is “登船卡” in English？

A.ID card

B.credit card

C.boarding pass

D.IC card

正确答案：boarding pass

7、Before departure， passengers don’t know where and when they can embark their cruise ship.。

A.正确

B.错误

正确答案：错误

8、Who will be given priority of disembarkation？

A.The teenegers

B.The kids

C.Concierge guests

D.The ladies

正确答案：Concierge guests

9、Breakfast isn’t served on the morning of disembarkation.。

A.正确

B.错误

正确答案：错误

10、Passengers will be divided into groups disembarking from the same access.。

A.正确

B.错误

正确答案：错误

第二章单元测试

1、Which one is not the job position in the housekeeping department？

A.cleaner

B.floor Supervisor

C.chief officer

D.cooker

正确答案：chief officer

2、Whom does the Cabin Steward report to？

A.Head Steward

B.Food and beverage director

C.Laundry Supervisor

D.Floor Supervisor

正确答案：Head Steward

3、Room service is available 24 hours a day on all the ships.。

A.正确

B.错误

正确答案：错误

4、Nobody prefers to take room service orders by phone.。

A.正确

B.错误

正确答案：错误

5、Guests can’t take room service orders on TV.。

A.正确

B.错误

正确答案：错误

6、The staff should take down the guest’s name and room number carefully and repeat to confirm when the guest asks for room service on the phone.。